Showroom Manager – Claremont, Cape Town


The Showroom Manager will ensure the efficient operation of the Showroom and Storefront by managing inventory, showroom appearance, and providing an exemplary customer experience. The Manager will need to be well versed in the product so they can effectively answer and assist any customer questions or concerns. In addition, prospecting for new accounts and responding to leads is important for the growth of the business.


Key Responsibilities

  • Meet and greet clients and trade professionals and provide applicable product information, including, tear sheets, account applications, and catalogs.
  • Answer phone and Respond to inquiries with accurate pricing, inventory, and delivery information
  • Handle returns, claims and complaints timely and accurately for clients
  • Complete store operational requirements by scheduling and assigning employees accordingly
  • Maintain store staff by recruiting, selecting, and training employees
  • Ensure employees are scheduled and working in accordance with labour law requirements
  • Manage full life cycle of employees from hire to termination with guidance from HR
  • Achieve financial objectives as identified by the company
  • Identify current and future customer requirements by establishing rapport with potential and actual customers
  • Inventory management for the store
  • Print and tag all new inventory; enter new inventory into Point of Sale (POS) software system
  • Assist with the merchandising of new products into existing visual displays
  • Prepare inventory sold from the floor for pick up; wrap and pack inventory for clients
  • Maintain appearance of showroom merchandise throughout the day, ensure products are returned to their appropriate setting
  • Replace light bulbs, touch up paint, and clean
  • Proactive outreach to realtor groups, and other designer or local groups; responsible for establishing lead generation format and conversion



  • Must have 5+ years’ experience in sales
  • Must have 5+ years Management experience in Retail or Showroom environment
  • Excellent written and verbal communication skills
  • Strong leadership, interpersonal and multitasking skills
  • Dynamic attitude and can self-manage, and multi task
  • Proven, strong organizational abilities.
  • Computer Skills to perform this job successfully. An individual should have knowledge of the internet, order processing system, and Microsoft applications
  • A passion for interior decor advantageous


Please send your CV to [email protected]

Only short listed candidates will be contacted